TERMS AND CONDITIONS

Customers will receive the best of Retail Price Per Item or the Promotion Price at the time the order is processed in store for delivery. All orders processed on the day following the day on which the order was placed will be subject to the Retail Price Per Item or the Promotion Price on the day the order is processed, rather than the day the order was sent to Pick n Pay for processing

 

- Your order may vary from that which is placed online, however, the respective store will confirm this with you before checking the order out for delivery

- All products displayed on our website are subject to availability. We will inform you as soon as reasonably possible if any products ordered by you are not available. We reserve the right to discontinue or change the specifications of our products and services from time to time without notice. Thank you for your understanding.

 

- Minimum basket order price for home delivery is E500.00

 

- The delivery fee will be as follows:

  • Grocery basket spend of up to E1000.00: E50.00

  • Grocery basket spend greater than E1000.00 but less than E2000.00: E75.00

  • Grocery basket spend greater than E2000.00: E100.00

 

- Orders can be placed Monday – Friday, delivered to the customers door

  • Orders placed between 8 am – 10 am will be delivered by 2 pm

  • Orders placed between 10 am – 2 pm will be delivered by 5 pm

  • Orders placed between 2 pm – 6 pm will be delivered by 10 am the following day

 

- If an order cannot be delivered on the during the above guideline times, you will be contacted with the next nearest available day that the order can be delivered

 

- Please note no returns will be accepted

 

- All Prices in Emalangeni

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